Privacy Policy

Last Updated: 5/5/2026

At Hey Meet Maddy (“we,” “our,” or “us”), your privacy matters. This policy outlines how we collect, use, and protect your information when you visit heymeetmaddy.com, purchase services, or engage with our offerings including private sessions and digital programs like Downshift.

1. Information We Collect

We may collect the following:

Personal Information

  • Name

  • Email address

  • Phone number (if provided)

Payment Information
All payments are processed securely through third-party providers like Stripe. We do not store your full payment details.

Wellness & Lifestyle Information
If you participate in services such as Nervous System Insight Sessions (NSIS) or Downshift, you may voluntarily provide information related to:

  • Lifestyle habits

  • Stress levels

  • Sleep patterns

  • Nervous system responses

This information is used solely to personalize your experience.

Website Usage Data
We may collect anonymous data via cookies (such as pages visited, time on site, etc.).

2. How We Use Your Information

We use your information to:

  • Deliver services and programs

  • Personalize your experience

  • Communicate with you (emails, updates, newsletters)

  • Improve our offerings

  • Process payments

3. Sharing Your Information

We do not sell your personal data.

We may share limited information with trusted third-party services to operate our business, including:

  • Payment processors (e.g., Stripe)

  • Email marketing platforms (if you subscribe)

  • Website analytics tools

These providers are only given access necessary to perform their function.

4. Wellness Disclaimer

Information shared during sessions, assessments, or programs is used solely to support your personal experience.

Our services are not medical advice and are not a substitute for licensed healthcare, diagnosis, or treatment.

5. Cookies & Tracking

We may use cookies and analytics tools to understand how visitors use our website and improve user experience.

You can disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Request access to your personal data

  • Request corrections

  • Request deletion of your data

To do so, please contact us at: heymeetmaddy@gmail.com

7. Data Security

We take reasonable steps to protect your information, but no system is 100% secure.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page with a revised date.

9. Contact

If you have any questions, please contact us at:
heymeetmaddy@gmail.com